![prestashop contact form module prestashop contact form module](https://addons.prestashop.com/1371944-pbig/product-inquiry-contact-form.jpg)
Create an unlimited number of contact forms in minutes.3-in-1 customer support service module for PrestaShop: offers live chat, contact form, and ticketing system.Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc. Contact form and ticketing SystemĬontact form and ticketing system feature (helpdesk) allows you to create an unlimited number of contact forms, centralize your customer support service. making a complete online chat system for Prestashop. Many great features are included in the live chat such as multiple chat windows, auto-reply, pre-made messages, anti-spam, etc. The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. On clicking the “ Embed” button, you will get the JS version & Iframe version of the code.Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment.! Why do that while you can run the live chat and ticketing system directly on your PrestaShop website without any third-party services, no monthly cost, secure, stable and 1-click to install! To add it to the PrestaShop, you will need a code.
#PRESTASHOP CONTACT FORM MODULE INSTALL#
Follow the following steps to create a helpdesk contact formġ} Firstly, log in to your UVdesk portal.Ģ} After logging in to the portal, you will land on the dashboard section.ģ} On the Dashboard, you will find the option of “ Form Builder” under the “ Apps” section.Ĥ} After clicking on the” Form Builder“, you will come to the” Form Builder” details section.ĥ} Here, firstly, you will need to install the” Form Builder” app to your UVdesk account.Ħ} After installing the app, a new section of “ Configure” will appear.ħ} Navigate to the “ Configure” section & click on “ New Form“.Ĩ} Create your own form by adding details of “ mandatory fields” along with as many “ custom fields” as you want on your form.ĩ} After creating the form, you can preview the form as well as add it to your PrestaShop store now. Now, let me just take you through the process to create a custom contact form on UVdesk. So, it’s not possible to overlook any tickets & close them without any reply. This is because a ticket is difficult to overlook or miss.Īs each ticket status is available whether they are in the open, pending or answered stage. The separate ticket for each query will also help you in their effective management.
![prestashop contact form module prestashop contact form module](https://addons.prestashop.com/1411165-pbig/product-inquiry-contact-form.jpg)
And, for each query a customer submits, a new ticket will be created in your UVdesk. This helpdesk contact form will help your customers to submit their queries easily.
![prestashop contact form module prestashop contact form module](https://www.megventure.com/552-home_default/prestashop-we-call-you-back-module.jpg)
So, let me just explain to you how you can easily add the helpdesk contact form in PrestaShop. Now, you are already familiar with the UVdesk helpdesk system.
#PRESTASHOP CONTACT FORM MODULE HOW TO#
How to create a helpdesk contact form in PrestaShop So, in such a case, the UVdesk helpdesk system can help you to provide quality support services to customers. Hence, it becomes even more important to add a proper customer support system. With the growth of any eCommerce shop, there arises the necessity to integrate an effective customer support system.Īn eCommerce shop without a proper customers system is doomed to fail. And, as you attract new customers, your business will grow. UVdesk Helpdesk system is available as SaaS and open-source support helpdesk solution that allows you to offer the best customer service experience.Ī better customer experience helps a store owner in retaining the existing customer & attracting new ones. The application is available with UVdesk Helpdesk System.īut, before proceeding with the process to create a contact form, here is a brief introduction to UVdesk. So, here we are with the PrestaShop contact form builder application. Although PrestaShop has a default “contact us” form, it provides very limited options to your customers.